Founder's Story

The $3,000
Email

Why I built GuestLoop, and why independent hosts deserve better than 18% platform fees.

Last February, I sent a simple email to 47 past guests...

Emails sent47
Days to convert3
Revenue generated$3,247
Platform fees paid$0

That's when it hit me

No fancy design. No marketing automation. Just a personal note about spring break availability with a 15% discount for direct bookings.

Every independent host should have access to this power.

The Unfair Game

Independent hosts are getting squeezed from both sides

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Platform Fees

Airbnb takes 15-18% of every booking. On a $200/night stay, that's $30+ going to shareholders, not you.

🏢

Big Agencies

Property managers with 50+ units have marketing teams and six-figure budgets. They own their guest lists.

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DIY Hell

Zapier workflows that break. Mailchimp templates that don't fit. Hours wasted on tech instead of hosting.

"The independent host gets squeezed from both sides—gouged by platforms and outcompeted by agencies who don't care about guest experience the way we do."

So I Built GuestLoop

First for my two properties. Then for host friends with the same problem.

Email Capture

At the moment they need something from you

Digital Guidebook

WiFi, check-in, local tips—value first

Smart Analytics

Know which campaigns actually convert

Referral System

Turn guests into ambassadors

The secret isn't asking guests to "sign up for your newsletter."

It's capturing their email at the exact moment they need something from you—like the WiFi password.

GuestLoop Founder

Built by a Host, for Hosts

Microsoft Developer • 2 Properties • Melbourne, Australia

I believe independent hosts create better guest experiences than corporate property managers. We care more. We're more responsive. We put love into our spaces.

Every guest is a potential repeat customer.

It's time we stopped giving them away to Airbnb.

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